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Congress passed the Rail Passenger Service Act
The Act allow allow Amtrak to be created -
The National Railroad Passenger Corporation (Amtrak) was created
Amtrak was created to revitalize the train industry -
Knowledage Management lead to purchase of French turbo liners
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Amtrak KM expanded shifting from supervisory to an ownership
New Time Tables were added to meet customers and business models -
Starting Amtrak Knowleadge Management system
Amtrak KM expanded hiring customer service specialists and integrated better KM systems
