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Scientific Management
Frederick W. Taylor defined the techniques of scientific management was studying the relationships between people and the things they were doing to increase effency (Jones, George P. 39). -
Theory of Bureaucracy
Max Weber purposed a theory put distinct authority lines in place to make companies more efficent. -
Ford Assembly Line
Henry Ford launched the first moving assembly line to mass produce automobiles (History 2014). -
14 Principles of Management
Henri Fayol created 14 principles of management that helped improve efficiency for managers. Almost all of these are still used today (HFPM n.d.). -
Human Relations Movement
Elton Mayo and Fritz Roethlisberger wanted to find ways to increase productivity. They did tests to see if lighting had an impact on productivity, but it didn't. Then they changed pay levels, break times, and lenght of working hours and concluded that the better the person is treated the more productive they are (Yen n.d.). -
Hawthorne Effect
These studies concluded that a superiors behavior influences how well their employees performe ( Jones, George 2014 P. 52) -
Fair Labor Act
This law made employers pay a minimum wage, pay overtime, and made child labor statndards (FLSA n.d.) -
Behavioral Management Theory
The behavioral management theory studies how managers should treat their employees to get them to reach the company goals (Jones, George, 2014 P.51) -
Contingency Theory
Tom Burns, G.M. Stalker, Paul lawrence, and Jay Lorsch created the contingency theory. This theory states that the organization structures managers decide to use depend on external factors of the organization ( Jones, George, 2014 P. 57) -
Open System
Daniel Katz, Roberts Kahn, and James Thompson developed one of the most important views about how an organization is viewed from the outside. The open system takes resources from outside the company and converts them into goods and services that are bought from the consumers (Jones, George, 2014 P.56) -
Theory X
Douglas McGregor proposed this theory in his book The Human Side of Enterprise. Theory X states people dislike work and try to avoid it. It states because of this people should be threatened with punishment (DMMT n.d.) -
Theory Y
This theory was also proposed in McGregor's book. This Theory states that effort in work is as easy as work and play. It also says people want responsibility (DMMT n.d.) -
Closed System
Also created by Katz, Kahn, and Thompson the closed system relys completly on its self and ignors outside factors. Many closed systems loose the ability to control itself (Jones, George, 2014 P.57) -
Equal Pay Act
The act amended the fair labor standards act. It now states that employers can't discrominate wages for different sex (EPA n.d.) -
OSHA
President Nixon created the Occupational Saftey and health Administration act in 1970 and signed it into law in 1971. OSHA was created to help keep workers safe while on the job. This act also holds the employer responsible for the well being of their employees (OSHA n.d.). -
Pregnancy Discrimination
This act made it illegal for employers to not hire or to fire women who may become or are already pregnant (EEOC n.d) -
Americans with Disabilities
The American Disabilities Act made it illegal for employers to not hire a potential employee that has a disibility (HADA n.d.) -
North American Free Trade Act
The North American Free Trade Act made trade between the US, Canada, and Mexico free. Because of this companies are able to cut costs and pass the savings on to consumers (NAFTA n.d) -
Six Sigma
GE decided to implement Six Sigma because they felt customer service and quality level were not where they wanted it to be (Sargent n.d.)
